The Ultimate Dog Shop

Privacy Policy

Privacy Policy

With reference to the website: -

The purpose of this statement is to set out how we use personal information that we may obtain about you.  By either registering as a user of our services provided by on this website and by using the website generally you agree to this use. is a UK based website and fully complies with the Data Protection Act 1998 relating to the personal information you supply.

Canine & Co does not disclose buyers' information to any Third Parties other than information used for goods delivery purposes ie: name and address information when a courier service is used. Where email addresses are supplied we shall retain these details for marketing purposes, Newsletter & Offer notifications, please email us with your details to if you do not wish to receive these.
Use of your Personal Information

When you register and use this site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you. The information collected when you register with us at the website is generally used to communicate with you and improve our services where possible, and specifically, to process payments or enable third parties to carry out technical or commercial supporting functions. These functions may be carried out by us or appointed third parties who are bound by Data Protection covenants and must process the personal information in accordance with this Privacy Policy and the Data Protection Laws. Personal data includes name, e-mail address, delivery address, billing address, credit or debit card number and expiry date. We will not sell, distribute or disclose information about you or your personal usage of the site without your express consent or unless required or permitted to do so by law.  We may also use the Information we gather to notify you about important functionality changes and alterations to the site, or offers of products, services or information that might be of particular interest to you. By submitting your Information or when subscribing to the services available on, you expressly consent to such use to the extent permitted by applicable law. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us please email or write to Customer Services at the address given or click the unsubscribe link which can be found on the newsletter you received
Shared Data

We have business and technical partners whom we share data in order to process credit and debit card payments and provide a range of services, including for fraud protection purposes. They are bound by the Data Protection Act and must process the personal information in accordance with this Privacy Policy and the Data Protection Laws of the United Kingdom. In case any fraudulent activity is detected on the website, or, without limitation, in connection with the breach of intellectual property rights through the use of the website, we may release personal information in order to comply with any applicable regulation or assert our rights as well as our business partners’.

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. takes security very seriously to make shopping online as safe possible .  Your browser will go into secure mode as soon as you access the 'checkout' or 'login' pages, i.e. before you enter any personal or payment details. 
Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the Internet.  If you are using one of the more recent browser versions, our site supports 128 bit encryption and therefore keeps your details as safe as possible at all times. We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check. Security checks like the card signature code have been introduced to protect your credit card details online. No credit or debit card details are stored once your order has been processed. This is why you can save your delivery addresses but need to enter your card details each time you order.


Cookies are used on this shopping site to keep track of the contents of your shopping basket, to store delivery addresses if the address book is used and to store your details if you select the ''Remember Me'' Option. You can turn off cookies within your browser by going to ''Tools | Internet Options | Privacy'' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.